Frequently Asked Questions

Everything you need to know about your next favorite piece.

What materials are used in Sanity Jewelry pieces?

We use high-quality materials including 18k gold vermeil, 925 sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.

How should I care for my jewelry?

To maintain shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided microfiber pouch when not in use and clean gently with a soft cloth.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.

Do you offer a warranty on your products?

Yes, all Sanity Jewelry items come with a 1-year warranty covering any manufacturing defects. This does not cover accidental damage or natural wear and tear.

Can I track my order?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.