Returns & Exchanges

At Sanity Jewelry, we want you to be completely satisfied with your purchase. If your new piece doesn't perfectly complement your style, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original designer pouch and gift box to ensure it remains protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our artisans verify the item's condition, we will process your refund or ship your exchange piece within 5-7 business days.